You can track your order once it proceeds to your given address. In major cities, it takes up to 5-6 working days, and in other cities, it may take 7-8 working days. You’ll receive your tracking ID starting with Z – 00000 in your email inbox, and you can track your order here.

You can change the order before the item has been dispatched when you receive a confirmation call from our team. Normally, it takes up to 4 hours to ship the order, and you can request changes before that. However, changes cannot be made once the order is dispatched.

You can cancel the order before the item has been dispatched when you receive a confirmation call from our team. Normally, it takes up to 4 hours to ship the order, and you can request cancellation before that. However, it cannot be canceled once dispatched. To cancel your order, please log in to your account, go to ‘Manage Your Order,’ and cancel the order.

Once we have received your return shipment in our warehouse, we will refund the value of your returned items within 15 days upon receiving the return package. For more details, click here.